What is the My EE app
Zoe Patterson
Updated on April 14, 2026
The My EE app helps you stay in control of your pay monthly, pay as you go or 4GEE WiFi plans. It provides useful info and tools to manage your account, including usage breakdowns and FAQs. It’s also somewhere you can buy add-ons like packs for calling abroad. Find out more about the My EE app.
How do you check your data on EE?
- log in to My EE.
- text BALANCE to 150 for free from your EE phone.
How do I remove content lock on EE?
- By text. you can change your Content Lock settings to Strict or Moderate, by texting the word Strict or Moderate to 879. …
- Call our Content Lock service. call us on 1818 from the EE device on which you want to remove or re-apply Content Lock. …
- Call 150. If none of the above methods works call us on 150.
How do I check My EE top up balance?
- log in to My EE or the My EE app.
- or text BALANCE to 150.
Can I have two phones on My EE account?
Yes, you can use more than one EE number on your account.
How do I know how much data I have?
Check Android Phone Data Use To view your data usage, tap Settings > Data. You can Set mobile data limit on this screen. For more detail, tap Settings > Connections > Data usage. Swipe up to see how much data your apps use, ordered from most to least.
How do I check my remaining data?
- Open the Google Fi website or app .
- Go to the Account tab.
- At the top of the screen, you’ll see your current data usage. To see your daily breakdown, select View details or View details .
How often do I have to top up EE pay as you go?
Top up credit on EE will never expire so long as you use some of it at least every 270 days. Packs, which you buy with top-up, are bundles of data, minutes and texts you buy with your top-up – these will always expire in 30 days.Can you top up someone else's mobile?
To avail of the text top-up option, first you will need to register a credit or debit card with your mobile provider. … This option may also be used to top-up credit on someone else’s account. Your bank may also allow you to top-up yours or another’s mobile account.
What does EE locked mean?We’ve been selling our devices unlocked lately, but if you bought yours from us a while ago – it might be “locked” to EE. This means it won’t work with another mobile network’s SIM card. No matter when you bought them – these devices are already unlocked: All Google Pixel devices.
Article first time published onHow do I turn off ee content lock online?
- call 1818 from the EE device you want to remove or apply Content Lock.
- or call 150 from an EE device.
- or call 08454 123 662 from any other device.
How do I turn content lock off?
You must be logged in as the primary account holder to remove Content Lock. Click on “Device and usage.” If using Orange or T-Mobile service, this option will read as “Manage your phone.” Scroll down to “Content Lock,” then select “Off.” Select the option to save your settings.
Which networks use EE masts?
There are currently two MVNOs (Mobile Virtual Network Operators) using EE’s network. These are BT Mobile and Plusnet Mobile.
How do I check my family on the EE app?
- Open your My EE app.
- Go to Family Usage.
- Select who needs data.
- Select the number you would like to gift data from (you will need at least 500MB of data left to be able to data gift)
- Enter the amount you would like to gift.
- Send the data.
Can you gift data on EE if you have unlimited?
Can I gift data on an unlimited plan? Yes, if you’re on a unlimited plan you can gift up to 100GB of data or 120GB if you’re on a 5G smart handset plan.
What happens when you use all your data on your phone?
If you go over your data allowance on your mobile phone, you may get more data automatically and be charged for it. … If you go over your data allowance for your home internet, your internet speed will slow down.
How much balance do I have on my phone?
Tap the three horizontal lines on the top right, and select “Account” from the menu. 3. Select “Payment methods” from the subsequent menu. This will display your account balance.
When am I using data on my phone?
To check your current month’s usage on your Android phone, go to Settings > Connections > Data Usage. The screen shows your billing period and the amount of cellular data you’ve used so far.
How do I check my credit balance?
- Call your credit card issuer. …
- Check your online account. …
- Use your bank’s mobile app. …
- Send a text to your bank. …
- Your balance is near your credit limit. …
- You carry a balance from month to month. …
- You need your credit score to be at its best. …
- You’re trying to pay down debt.
How do I put credit on someone elses phone?
- Dial *128*, the receiver’s number, * , amount you want to send, # and press send. …
- Wait for the confirmation message.
- Then dial *128*1# and press send to confirm or to cancel, dial *128*2#
- Both sending/receiving users will receive a confirmation message.
How does EE pay as you go work?
EE offers several different bundles to PAYG customers. A bundle is basically an allotment of minutes, texts, and/or data that you pay a set price for and that is then valid for 30 days (though if you go over your limits you’re free to buy another bundle before that 30-day limit has passed).
How do I top up my pay as you go phone?
There are lots of ways to top up Top up at participating cash-machines, supermarkets, post offices and corner shops. Call your network on the number below from the phone you want to top up. Or click on their logo to top up on their website.
What happens if I don't use my pay as you go phone?
If You do not, Your SIM Card will be disconnected from the Network and You will not be able to use the Services. You will lose Your mobile phone number and any Credit on Your Account at the time of such disconnection will be forfeited.
Do ee minutes roll over?
Anytime you buy a new eligible pack (or even if you’re already using one), or renew your Flex plan, any remaining data will roll over to your next pack or plan, if you pay for the new pack or plan within seven days.
What is the minimum top up on EE?
Pay As You Go NetworkMinimum Top-UpAvailable Top-Up MethodsVoucherASDA Mobile£1✔EE£5✔giffgaff£10✔
How do you find out if my phone is unlocked?
But in general, you can go to Settings > Connections > Mobile Networks > Network Operators and tap Search Now to see if the names of other carriers come up. If multiple carrier names show up, your phone might be unlocked.
Are EE iPhones locked?
Any iPhone sold directly through EE on or after 1 September 2015 unlock automatically after 18 months. If you have an iPhone from EE, you can text UNLOCK to 150 to check the unlock status of your phone.
Are EE phones unlocked 2021?
The UK’s mobile networks are to be forbidden from selling phones locked to their services from December 2021. Regulator Ofcom said unlocking handsets could often be a complicated process, and this was discouraging owners from switching providers at the end of their contracts. … BT and its EE mobile division. Vodafone.
Does EE allow VPN?
With Data VPN from EE, you can also choose: how to connect from your premises to EE (via the internet, or a leased line)
What is content lock?
Content lock is the first item in Security settings. Upon opening it, you’ll be asked if you want to use a password or a pattern. The password option is actually a passcode, not a password, as you can only use numbers. If you set a pattern, you’ll also be prompted for a backup PIN, in case you forget it.
How do you unlock a locked iPhone?
Tap the iPhone Settings app. Select Screen Time > Content & Privacy Restrictions. Toggle the slider next to Content & Privacy Restrictions to the off/white position to turn off all parental controls.