How do I use Samsung Kies?
John Campbell
Updated on March 23, 2026
How do I use Samsung Kies?
How to establish Kies connection:
- 1 Disconnect the device and data cable from your computer, then reconnect again.
- 2 If you are connecting the USB cable to a USB hub, try connecting the cable directly to your computer.
- 3 Close Kies and reopen the application.
- 4 Reboot your computer and your device.
Does Samsung still use Kies?
Samsung Kies is current only available for devices running Android 4.2 or lower. Kies is a desktop software available from Samsung which allows you to manage, transfer, and enjoy digital content, including photos, videos, music, contacts, and calendar events between a Samsung device and a computer.
How do I transfer files using Samsung Kies?
Connect your Galaxy device to the computer using the supplied USB cable. If it is installed correctly, Samsung Kies should launch on the computer automatically. If not, double-click the Samsung Kies desktop icon. You can also start Samsung Kies first and then wait until you are prompted to connect a device.
What replaces Samsung Kies?
Samsung Smart Switch
Samsung has released new software to replace Kies, named Samsung Smart Switch, which is mainly directed at migrating customers onto new Samsung devices. The name K.I.E.S. originated as an acronym for “Key Intuitive Easy System”. After version 2.0, the name was shortened to “Kies”.
What is Kies file?
Kies or Samsung Kies is a software utility that allows users to transfer files between a PC and an Android phone. Samsung also uses this utility to offer firmware updates and synchronize and backup files from the phone to a desktop computer. This tool may use both USB connections and a wireless counterpart.
What phones does Samsung Kies support?
Kies 3.0 supports all the Smart devices running on Android version 4.3 or higher. Samsung Galaxy Note3 and Galaxy Gear supports kies 3.0 for now. It is possible to install both Kies 2.6 and Kies 3.0 on same PC.
Is Smart Switch the same as Kies?
Samsung has released new software to replace Kies, named Samsung Smart Switch, which is mainly directed at migrating customers onto new Samsung devices. The name K.I.E.S. originated as an acronym for “Key Intuitive Easy System”. After version 2.0, the name was shortened to “Kies”.
What is Samsung Kies and how to use it?
Samsung Kies is current only available for devices running Android 4.2 or lower. For Android 4.3 or higher, use. Kies is a desktop software available from the Samsung which allows you to manage, transfer, and enjoy digital content, including photos, videos, music, contacts, and calendar events between a Samsung device and a computer.
How do I download and install Kies desktop software?
Download Kies desktop software from You can perform some firmware upgrade to your device using Kies. Learn more. If you encounter any problems with Kies software, contact Samsung for support.
Where can I Find Media Feature Pack for Kies?
“Media Feature Pack” is available from Microsoft homepage (). please be advised that currently only Samsung Android OS and BADA OS based mobile devices are supported. Where can I get advice on how to use Kies?
Can I use Kies on my Mac computer?
When you connect your mobile device to Kies via a USB cable, you will be automatically notified of any updates to your device firmware that are available. Introducing Kies for your Mac computer. Kies support for your Mac is also available to help you manage your data transfers. ** Windows 8 includes Windows Media Player.